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UNITED ARAB EMIRATES
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مرحباً بكم في الهيئة الاتحادية للهوية والجنسية والجمارك وأمن المنافذ - ابدأ رحلتك الرقمية معنا اليوم

About ICP

Federal Authority for Identity, Citizenship, Customs & Port Security — Empowering a seamless digital future for the UAE.

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Our Core Purpose

Mission & Vision

Our Mission

To deliver world-class identity, residency, and customs services through innovative digital solutions, ensuring security, transparency, and customer happiness.

Our Vision

To be the global benchmark for integrated digital governance, empowering seamless and secure lifestyles for all UAE residents and visitors.

Core Values

Innovation | Integrity | Excellence | Customer-Centric | Forward-thinking Digital Leadership.

Get in Touch

Reach Us Anytime

Call Center

Inside UAE: 600522222

Outside UAE: +971 600522222

Email & Fax

contactus@icp.gov.ae

Fax: +971 2 4955550

PO.Box: 47999

Head Office

Street 12, near Al Forsan Resort
Abu Dhabi, United Arab Emirates

ICP Headquarters - Street 12, near Al Forsan Resort, Abu Dhabi, United Arab Emirates
Send Inquiry

We're Here to Help

The "Contact Us" form enables customers to easily submit their inquiries, feedback, or requests. All fields are mandatory except optional ones.

Why Contact Us?

Our dedicated support team ensures fast and accurate responses. Whether you need assistance with visa services, UAE PASS, or general inquiries — we are just a message away.

  • Fast response within 24 hours
  • Dedicated support team
  • Services for citizens & residents
Working Hours: 7:30 AM - 10:30 PM (Saturday - Thursday)

Email Support: contactus@icp.gov.ae

Send your message

Fill the form below, and we'll get back to you shortly.

Working Hours
7:30 AM - 10:30 PM
GPS Coordinates
24.40157, 54.551759
Fax
+971 2 4955550
PO.Box
47999