Your privacy is important to us. Learn how we collect, use, and protect your personal information.
The Federal Authority for Identity, Citizenship, Customs & Port Security (ICP) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital services, website, and mobile applications.
By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with any terms, please do not use our services.
Our Commitment: We comply with UAE Federal Law No. 45 of 2021 on the Protection of Personal Data and all relevant data protection regulations.
We collect the following types of information to provide and improve our services:
| Information Type | Examples | Purpose |
|---|---|---|
| Personal Identification | Full name, Emirates ID number, passport details | Identity verification |
| Contact Information | Email address, phone number, residential address | Communication and service delivery |
| Biometric Data | Fingerprints, facial recognition data | Identity authentication |
| Transaction Data | Visa applications, service requests, payment history | Service processing |
| Technical Data | IP address, browser type, device information | Security and analytics |
We use your personal information for the following purposes:
We implement robust security measures to protect your personal information:
While we strive to protect your information, no transmission over the internet is 100% secure. Please take precautions to protect your login credentials and personal data.
Under UAE data protection laws, you have the following rights:
To exercise any of these rights, please contact our Data Protection Officer using the contact information below.
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
For privacy-related inquiries or data subject requests, please contact our Data Protection Officer:
The Federal Authority for Identity, Citizenship, Customs & Port Security (ICP) - All rights reserved.
