We're here to assist you with any questions or concerns. Reach out to us through any of the channels below.
Multiple channels available to serve you better. Choose the most convenient way to contact us.
Inside UAE: 600522222
Outside UAE: +971 600522222
Fax: +971 2 4955550
PO.Box: 47999
Monday - Friday
7:30 AM - 10:30 PM
Fill out the form below and our support team will get back to you as soon as possible.
Our dedicated support team is ready to assist you with any inquiries regarding ICP services, visa applications, UAE PASS, and more.
Monday - Thursday: 7:30 AM - 3:30 PM
Friday: 7:30 AM - 12:00 PM
Saturday - Sunday: Closed
All fields are mandatory except the ones marked as optional.
Find quick answers to common questions about our services.
You can apply for all types of visas through our smart services portal. Visit the Services page, select your visa type, and follow the online application process.
UAE PASS is the national digital identity solution that allows you to securely access multiple government services with a single authentication.
Standard visa processing takes 3-5 working days. Golden Visa and Express services are processed within 24-48 hours.
You can track your application status using the tracking number provided at the time of application through our Track Status feature.
Our customer support is available Monday to Friday from 7:30 AM to 3:30 PM. For urgent inquiries, please call our helpline.
You can reset your UAE PASS password through the official UAE PASS mobile app or by visiting any authorized service center.
